Privacy & Data Rights
Manage your data, exercise your GDPR rights, and control cookie preferences
Cookie Preferences
Control which cookies and tracking technologies we use. Changes take effect immediately.
Necessary Cookies
Always ActiveEssential for site security and authentication. Cannot be disabled.
Functional Cookies
Remember your login session and preferences (auth, theme, language)
Analytics Cookies
Help us improve the platform by understanding usage patterns (anonymized data)
Marketing Cookies
Receive personalized shift recommendations and platform updates
Download Your Data
Right to Access (GDPR Article 15) - Request a copy of all personal data we hold about you in a machine-readable format (JSON).
Your data export will include:
- Account information (name, email, phone, postcode)
- Shift assignments and attendance records
- Payment history and timesheets
- Uploaded documents (Right to Work, training certificates)
- Consent records and preferences
- Communication history (excluding employer messages)
Response Time: We will provide your data within 1 month of your request. You will receive an email with a secure download link (valid for 7 days).
Data Portability
Right to Data Portability (GDPR Article 20) - Receive your data in a structured, commonly used format (JSON) to transfer to another service.
This right applies to data processed based on your consent or for contract performance. Use the "Download Your Data" button above to exercise this right.
Update Your Information
Right to Rectification (GDPR Article 16) - Correct inaccurate or incomplete personal data.
Most information can be updated directly in your account settings. For sensitive data (Right to Work documents, biometric data), contact support.
Go to Account SettingsObject to Processing
Right to Object (GDPR Article 21) - Object to processing based on legitimate interests or for direct marketing.
Right to Restriction (GDPR Article 18) - Request we limit processing while investigating a dispute.
To exercise these rights, please contact our Data Protection Officer at compliance@opusplatforms.co.uk
Delete Your Account
Right to Erasure / "Right to be Forgotten" (GDPR Article 17) - Request deletion of your personal data.
Important Limitations:
- Legal Retention: Some data must be kept for legal obligations (tax records for 7 years, Right to Work documents for 2 years)
- 30-Day Grace Period: Account deletion is processed after 30 days. You can cancel within this period.
- Outstanding Payments: You will receive any pending wages before deletion.
- Irreversible: This action cannot be undone after the grace period.
Need Help with Your Data Rights?
If you have questions or need assistance exercising your data protection rights, contact our Data Protection Officer:
Email: compliance@opusplatforms.co.uk
Response Time: 1 month (may extend to 3 months for complex requests)
Right to Complain: If you're unhappy with how we handle your data, you can lodge a complaint with the Information Commissioner's Office (ICO)
This privacy portal enables you to exercise your rights under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. For full details on how we process your data, see our Privacy Policy.